Returns & Refund

Sole Beachwear seeks the complete satisfaction of its clients, offers an exchange or returns within 14 (fourteen) days from the delivery date of the items to the customer.

If you not entirely happy with your purchased item, claims for returns and refund must be made in the following way: Claims concerning possible returns or refunds of goods must be unworn, unwashed merchandise, with all labels intact and where relevant hygiene straps must be in place. Before requesting a return please make sure the products comply with our return conditions.

You can ship your returns to the Sole’s warehouse with a shipping service of your choice and the return shipping and customs fee and duties will be at your own expense. Please verify that you have accurately completed and included with your parcel all the necessary documentation.

According to our company policy, we do not offer exchanges. All items in the Sale section are non-refundable.

After the package reaches our warehouse, allow us around 2 or 3 business days to verify the integrity of the items. Once your return has been accepted, the refund process will be issued as soon as possible .

Our reimbursement process takes between 3 and 10 business days to be completed. The time the credit will be restored in your account depends on your banking procedures.

Please note that we do not refund original or return shipping costs.

For any enquiries please contact us at contact@solebeachwear.com